MaKayla Sunderman
Portland,OR
Summary
Dedicated professional with a strong background in management and customer service, transitioning into healthcare as a Medical Assistant. Proven ability to handle fast-paced environments, manage administrative workflows, and deliver empathetic communication. Eager to apply leadership and interpersonal skills to enhance patient experiences and optimize clinic operations while acquiring hands-on clinical experience
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
Portland, OR
08.2024 - Current
- Supervised team operations to ensure efficient order processing and customer satisfaction.
- Delivered comprehensive training to new employees on food safety standards and operational procedures to ensure compliance.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Medical Assistant Externship
Northwest Extremity Specialists
Beaverton, OR
01.2026 - 05.2026
- Assisted in patient intake, ensuring accurate data entry into electronic health records.
- Supported physicians during examinations by preparing instruments and maintaining sterile environments.
- Educated patients on pre- and post-operative care, enhancing overall patient understanding and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Night General Manager
Taco Bell
Gresham, OR
01.2019 - 07.2024
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Directed daily operations to ensure exceptional customer service and operational efficiency.
- Coordinated scheduling and task assignments for team members to optimize work flow efficiency,
- Trained employees on duties, policies, and procedures to ensure adherence to standards.
Education
Diploma - Medical Assistant
Concorde Career College
Portland, OR05-2026
GED -
Portland Community College
Portland, OR08-2023
Skills
- HIPAA compliance
- Electronic health records
- Customer care
- Vitals
- Certified CMA (CCMA)
- Problem solving
- Attention to detail
- Empathic
Certification
- CCMA - Certified Clinical Medical Assistant
- AHA, BSL/CPR Certified
Timeline
Medical Assistant Externship
Northwest Extremity Specialists
01.2026 - 05.2026
Assistant Manager
Domino's Pizza
08.2024 - Current
Night General Manager
Taco Bell
01.2019 - 07.2024
Diploma - Medical Assistant
Concorde Career College
GED -
Portland Community College