Makayla Valker
Stockton,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
California Nail & Supply Company
07.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Lead Waitress
Don Luis Mexican Restaurant
03.2019 - 06.2022
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Supervised server staff and simultaneously served personal section of tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Food Service Worker
McDonald's Restaurant
06.2017 - 03.2019
- Processed customer payments and balanced cash drawers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Developed and maintained positive relationships with customers to enhance service.
Education
Southern New Hampshire University
Hooksett, NH2023
Associate of Science - Law Enforcement
San Joaquin Delta College
Stockton, CA12.2020
Associate of Science - Administration of Justice For Transfer
San Joaquin Delta College
Stockton, CA12.2020
Skills
- Spreadsheet Development
- Hospitality and Accommodation
- Word Processing
- Microsoft Office
- Organizing and Categorizing Data
- Customer Relations and Communications
Timeline
Office Administrative Assistant
California Nail & Supply Company
07.2022 - Current
Lead Waitress
Don Luis Mexican Restaurant
03.2019 - 06.2022
Food Service Worker
McDonald's Restaurant
06.2017 - 03.2019
Southern New Hampshire University
Associate of Science - Law Enforcement
San Joaquin Delta College
Associate of Science - Administration of Justice For Transfer
San Joaquin Delta College