Makayla Wheeler
Tavares,FL
Summary
Reliable and efficient receptionist known for consistent performance and strong visitor engagement. Experience in cash handling and administrative tasks, ready to contribute to operational excellence and customer satisfaction.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Receptionist
Lake Eustis Health and Rehabilitation
Eustis, FL
10.2024 - Current
- Executed various administrative responsibilities to streamline operations and promote collaboration within the team.
- Engaged with incoming visitors and customers, delivering expert assistance and fostering a welcoming environment.
- Facilitated efficient communication by promptly answering phone inquiries and routing calls to designated departments.
- Managed cash transactions and upheld precise payment record-keeping to support financial integrity.
Server/Barista/Cart Operator
Arlington Ridge Golf Club
Leesburg, FL
04.2022 - 03.2024
- Managed customer interactions effectively, ensuring satisfaction in a high-stress restaurant environment.
- Streamlined operations for multiple tables, guaranteeing timely delivery of food and beverages.
- Worked closely with kitchen staff to accommodate special requests and dietary restrictions, enhancing customer satisfaction.
- Facilitated training for new servers on menu items, service standards, and operational procedures.
- Facilitated efficient inventory control through timely restocking of supplies as needed.
- Executed precise beverage service, focusing on improving customer experience on the golf course.
Cashier
Jenkins Honda of Leesburg
Leesburg, FL
08.2021 - 05.2022
- Conducted thorough cash handling procedures to maintain consistent cash drawer balance accuracy.
- Engaged with team members to implement strategies that enhance customer interactions during peak service hours.
- Nurtured customer relationships to foster loyalty and ensure high levels of satisfaction.
- Addressed customer questions and concerns to enhance service department efficiency during vehicle transactions.
Sandwich Artist
SUBWAY®Restaurants
Mount Dora Fl
01.2020 - 08.2021
- Crafted high-quality sandwiches tailored to customer specifications and aligned with company standards.
- Ensured compliance with health regulations through meticulous maintenance of cleanliness and organization in food preparation areas.
- Guided new employees through sandwich preparation techniques and customer service protocols to ensure operational efficiency and customer satisfaction.
- Analyzed peak hour operations and implemented strategies with team members to optimize workflow and improve service delivery.
- Traveled to multiple sites to enhance workflow efficiency and stability.
Cashier
Huey Magoos Chicken
Lake Mary, FL
08.2018 - 04.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent cash handling practices.
Skills
- Organizational time strategies
- Skilled in digital tools
- Reception management
- Patient engagement
- Expense tracking proficiency
- Recordkeeping proficiency
- Consistent work performance
- Cash management
- Visitor engagement
Timeline
Receptionist
Lake Eustis Health and Rehabilitation
10.2024 - Current
Server/Barista/Cart Operator
Arlington Ridge Golf Club
04.2022 - 03.2024
Cashier
Jenkins Honda of Leesburg
08.2021 - 05.2022
Sandwich Artist
SUBWAY®Restaurants
01.2020 - 08.2021
Cashier
Huey Magoos Chicken
08.2018 - 04.2019