Professional Summary
Overview
Work History
Education
Skills
Timeline

MAKAYLA WRIGHT

Oak Street Health
CHICAGO,IL
5
years of professional experience

Detail-oriented Medical Assistant graduate with expertise in clinical and administrative support. Excels in coordinating patient schedules and maintaining accurate medical records while enhancing communication between patients and healthcare teams. Dedicated to fostering a positive and efficient medical environment through effective teamwork and professionalism.

Work History

Medical Assistant

1 Year
Oak Street Health | 10.2025 - Current
  • Roomed patients and collected vital signs, preparing accurate documentation for provider visits.
  • Assisted with EKGs, injections, and immunizations following clinic protocols and safety standards.
  • Performed point-of-care testing, supporting timely clinical decision-making and care delivery.
  • Updated electronic health records with patient histories, medication lists, and visit information.
  • Completed professional care alongside both podiatry specialists and primary care providers.

Provident Hospital Concierge

4 Months
Cook County Health | 01.2025 - 05.2025
  • Coordinated appointment check-ins, registrations, and patient arrivals to support smooth front-desk operations.
  • Guided guests through hospital policies, visitor requirements, and service expectations with professionalism.
  • Directed patients and visitors to clinics, departments, and service locations using clear wayfinding support.
  • Resolved routine concerns by connecting patients to appropriate departments and hospital resources.

Titan Security Front Desk Concierge & Security

3 Years
Titan Security | 03.2022 - 03.2025
  • Monitored lobby activity and responded to guest inquiries, ensuring secure and welcoming front desk operations.
  • Managed visitor check-in, badge issuance, and access control procedures with accuracy and professionalism.
  • Coordinated with security officers to verify credentials and maintain building entry compliance.
  • Logged incidents, deliveries, and daily activity updates in security records and concierge logs.

Education

High School Diploma

RTC Medical Preparatory High School | Chicago, IL | 07-2020
  • [3.2] GPA

Skills

Medical : Patient Care
Vital Signs Monitoring
Medical Terminology
Health records management
Phlebotomy
Injection administration
Clinical Procedures
Scheduling Appointments
Patient education
Supplies management Skills: Microsoft Excel
Spreadsheet Automation
Microsoft Word
Electronic Health
Computer Skills: Microsoft Excel
Spreadsheet Automation
Microsoft Word
Electronic Health

Timeline

Medical Assistant

Oak Street Health
10.2025 - CurrentRead More

Provident Hospital Concierge

Cook County Health
01.2025 - 05.2025Read More

Titan Security Front Desk Concierge & Security

Titan Security
03.2022 - 03.2025Read More

RTC Medical Preparatory High School

High School Diploma
Read More
MAKAYLA WRIGHT