Makayla Zink
Trenton,Ohio
Summary
Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and time management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager of Operations
Culver's Restaurant
06.2016 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Education
Associate of Science - Radiologic Technologist
Sinclair Community College
Dayton, OH05-2025
Skills
- Patient confidentiality
- Portable radiography
- Trauma imaging
- Patient care
- Patient safety
- Image evaluation
- Complex Problem-solving
- Verbal and written communication
- Documentation and reporting
- Work prioritization
Certification
- Basic Life Support Certification (BLS)
Timeline
Manager of Operations
Culver's Restaurant
06.2016 - Current
Associate of Science - Radiologic Technologist
Sinclair Community College
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