Makayla Mauney

• Boosted sales targets by at least 10% monthly through proactive prospecting and lead generation strategies.
• Delivered exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Strengthened knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
• Negotiated contracts successfully, securing favorable terms for both the company and clients.
• Gained understanding of goals, objectives and processes to meet client business needs.
• Explored successful sales strategies to convert leads into customers.

• Assembled proper storage and labeling of medications in compliance with pharmacy regulations.
• Conveyed with patients and healthcare providers to ensure proper medication usage.
• Partnered with pharmacists in verifying prescriptions and resolving medication-related issues.
• Ensured patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

• Oversaw client records, including updating information, filing documents, and maintaining confidentiality.
• Administered employee work output and implemented improvements based on feedback and performance metrics.
• Analyzed inventory, restocked products, and maintained visual displays for company based needs.
• Facilitated in the recruitment process for new clinic staff, contributing to a diverse workforce committed to providing excellent customer care.

Major areas of study:

• Advertising
• Public Relations
• Branding
• Digital Marketing
• Social Media Marketing
• Market Research
• Consumer Behavior
• Marketing Strategy
• Content Marketing
• Event Planning and Management
• Computer Science