Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Makayla McQueen

Makayla McQueen

Montgomery,AL

Summary


Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Overview

3
3
years of professional experience

Work History

Host

Texas Roadhouse
05.2022 - 08.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

Bachelor of Science - Animal Health

Alabama A&M University
Normal, AL
05-2028

High School Diploma -

Park Crossing High School
Montgomery, AL
05-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • POS software

Languages

English
Native or Bilingual

Timeline

Host

Texas Roadhouse
05.2022 - 08.2025

Bachelor of Science - Animal Health

Alabama A&M University

High School Diploma -

Park Crossing High School

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