Makaylee Morelli
Lees Summit,MO
Summary
Results-driven Director of Operations known for exceptional productivity and efficient task completion. Skilled in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations across all levels of management.
Overview
4
4
years of professional experience
Work History
Director of Operations
Wall Builders LLC
Independence, MO
06.2025 - Current
- Coordinated logistics and supply chain processes for efficient project execution.
- Developed and implemented operational policies to improve workflow efficiency.
- Collaborated with cross-functional teams to support project goals and objectives.
- Facilitated communication between management and staff to streamline operations.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Office Manager
MET Construction
Blue Springs, MO
10.2022 - Current
- Managed payroll processing, ensuring timely and accurate disbursements for all employees, while adhering to company policies and legal requirements.
- Led a small team of office workings, providing training, supervision, and support to foster a productive and collaborative office environment.
- Spearheaded the complete transition from 14 years of physical paperwork to a fully digitalized filing system, streamlining documentation and improving data retrieval efficiency.
- Developed and implemented new tracking systems for job assignments, materials, and employee hours, optimizing project management and resource allocation.
- Utilized QuickBooks to manage invoicing, ensuring accurate and timely billing for services, while maintaining financial records.
- Utilized Microsoft Excel and Word to maintain and update company records, financial documents, and employee time sheets.
Legal Assistant
Path's Law Firm
Lees Summit, MO
06.2021 - 10.2022
- Communicated directly with clients to provide case updates, gather documentation, and ensure a high standard of client care and confidentiality.
- Conducted legal proofreading for outgoing documents, ensuring compliance with court standards and minimizing errors.
- Managed physical and digital filing systems.
- Created and implemented internal systems to track marketing effectiveness - identifying which campaigns generated leads.
- Led PowerPoint presentations during office meetings to share appropriate office behaviors.
- Utilized Microsoft Office (Word, Excel, PowerPoint) and Adobe tools to produce professional, client-ready documents and presentations.
Education
Bachelor's of Arts - Political Science
University of Missouri - Kansas City
Kansas City, MO05.2024
Skills
- Legal Document Preparation and Proofreading
- Client Communication and Case Management
- File Management and Organization
- Problem-Solving and Process Improvement
- Cross-functional collaboration
- Customer service
- Payroll administration
- Digital filing systems
References
References available upon request.
Timeline
Director of Operations
Wall Builders LLC
06.2025 - Current
Office Manager
MET Construction
10.2022 - Current
Legal Assistant
Path's Law Firm
06.2021 - 10.2022
Bachelor's of Arts - Political Science
University of Missouri - Kansas City
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