Makeba Ramsawak
orlando,Florida
Summary
Dynamic sales representative with a proven track record at Guardian Life of the Caribbean, excelling in revenue generation and customer relations. Skilled in strategic decision-making and problem-solving, I successfully expanded the customer base and enhanced client satisfaction through exceptional service and relationship building. Proficient in computer literacy and interpersonal communication.
Overview
10
10
years of professional experience
Work History
Sales Representative
Guardian Life of the Caribbean
04.2017 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Administrative Assistant/ Dental Assistant
La Pique Plaza Dental Centre
05.2015 - 04.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Science - Biology/ Environmental Resource Management
University of The West Indies
Trinidad And Tobago 05-2014
Associate of Science - Science
Southern Community Collage
Trinidad And Tobago 06-2010
Skills
- Leadership and Management
- Revenue Generation
- Goal Oriented
- Strategic Decision making
- Problem Solving
- Computer Literacy
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Project Management
Timeline
Sales Representative
Guardian Life of the Caribbean
04.2017 - Current
Administrative Assistant/ Dental Assistant
La Pique Plaza Dental Centre
05.2015 - 04.2017
Bachelor of Science - Biology/ Environmental Resource Management
University of The West Indies
Associate of Science - Science
Southern Community Collage
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