Makel Mackbee

Currently in my position my main duties include;

• Maintaining a clean, welcoming, and friendly environment for all guest.
• Assisting with technical issues such as crashes, glitches, or failures.
• Creating personalized lessons and plans for a small client base.
• Providing a quality customer experience through tours, orientations, and casual interactions.

• Managed budget implementations, employee reviews, training, and schedules.
• Implemented operational strategies to effectively build customer and employee loyalty.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Developed and implemented strategies to increase sales and profitability.

• Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Grilled meats and seafood to customer specifications.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
• Maintained well-stocked stations with supplies and spices for maximum productivity.

• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Promoted stretching, mobility work, and proper form to help athletes safely build strength.
• Developed and led age- and ability-appropriate soccer training drills.
• Built positive, productive training environments fostering team unity and camaraderie.
• Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.

• Approached potential clients by using direct marketing mailings and phone contacts.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Obtained underwriting approval by completing application for coverage.
• Utilized CRM software to manage client relationships.