MAKELLA SUNSERI
Caldwell,ID
Summary
Responsible Line Cook skilled in ingredient preparation, batch cooking and plating. Knowledgeable and precise individual committed to maintaining clean, orderly kitchen and delivering high-quality, delicious food. An employee devoted to giving every customer a positive and memorable experience. An experienced and hard-working person who will bring sales expertise and strong listening skills to a growing team. History of building customer loyalty with fast, friendly and knowledgeable service.
Overview
8
8
years of professional experience
Work History
Deli Clerk
Albertsons
Caldwell, ID
03.2024 - Current
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Provided exceptional customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Line Cook
Parallel 47
07.2023 - 09.2024
- Supported kitchen operations by restocking and preparing stations with necessary supplies and equipment
- Covered kitchen needs at any station, filling in for absent team members and bringing cooks up to speed
- Prepared recipe ingredients, including chopping vegetables and creating sauces
- Used knife skills for consistently high standard chopping
- Collaborated easily with mixture of personalities in high pressure environment
- Carried out orders to meet demand in fast-paced environment.
Line Cook
The Stupid Cow Cafe
Coeur D'Alene, ID
09.2023 - 01.2024
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing onions or slicing meats.
- Ensured that all dishes were prepared according to recipe specifications.
- Communicated effectively with other staff members regarding orders and menu changes.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Dietary Cook/Lead Line Cook
Waters Edge Lodge
01.2023 - 05.2023
- Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures, and facility policies
- Provided for the residents and coworkers with the best of my abilities and served the food with the up-most quality and appearance
- Engaged with residents to provide positive and enriching experiences.
Barista
It's a grind
09.2022 - 12.2022
- Exhibited proficiency in taking and efficiently fulfilling orders for coffee, food, and other beverages while maintaining a polished and professional demeanor
- Assured guest satisfaction by ensuring a clean and presentable dining area
- Delivered exceptional customer service, including prompt delivery of food and beverages.
Cashier
Super 1 Foods
12.2021 - 05.2022
- Accurately collected payments, issued receipts, neatly bagged items, and helped customers to their vehicle when needed
- Collected and processed payments in the form of cash, debit, check, gift, and credit card
- Communicated with the team to keep up-to-date on store trends to ensure customer satisfaction
- Also maintained a calm and positive attitude when faced with any difficulties during a transaction.
Instructor
Ktigers Taekwondo
03.2017 - 12.2021
- Observed and assessed each student's progress and offered feedback to further their personal development
- Guided students through martial arts by encouraging personal discipline and self-respect
- Ensured a safe and healthy environment for all students
- Provided accurate information to students regarding training schedules, program options, curriculum, etc.
Lead Pre-K Teacher
North Star Child Development Center
01.2019 - 12.2020
- Partnered with parents with open communication and a shared desire to provide the best care and education for their children both in school and in the home
- Provided verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior
- Maintained an attractive, well-kept classroom, common use areas, and playgrounds that encouraged children to create, explore, and make educated decisions with confidence
- Planned and implemented age-appropriate curriculum based on each child's individual developmental needs on an ongoing basis.
Education
GED -
North Idaho College
06.2017
Skills
- Communication
- Critical Thinking
- Customer Service
- Public Speaking
- Child Development
- Acquainted With Hygiene Practices
- Dietary Restriction Compliance
- Kitchen Sanitation
- Recipe Preparation
- Food Safety
- Knife Skills
- Strong Work Ethic
- Equipment safety
Affiliations
- Martial Arts
- cooking/Baking
- Archery
Timeline
Deli Clerk
Albertsons
03.2024 - Current
Line Cook
The Stupid Cow Cafe
09.2023 - 01.2024
Line Cook
Parallel 47
07.2023 - 09.2024
Dietary Cook/Lead Line Cook
Waters Edge Lodge
01.2023 - 05.2023
Barista
It's a grind
09.2022 - 12.2022
Cashier
Super 1 Foods
12.2021 - 05.2022
Lead Pre-K Teacher
North Star Child Development Center
01.2019 - 12.2020
Instructor
Ktigers Taekwondo
03.2017 - 12.2021
GED -
North Idaho College