MAKENA NAKI
Granite Bay,California
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros
04.2024 - 08.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Reason for leaving: moving away.
Retail Shift Lead
Pressed
02.2023 - 04.2024
- Maintained attractive, well-organized displays with regular resets
- Took part in inventory control procedures, overseeing stock levels, conducting regular audits, and ensuring optimal product availability
- Well versed within a dynamic team environment, and capable of adaptability and reliability.
- Reason for leaving: a new job opportunity.
Crewmember
Raising Canes
08.2022 - 01.2023
- Greeted guests, answered menu questions and delivered excellent customer service
- Operated kitchen equipment in line with safety standards
- Trained junior team members in food handling and customer service procedures.
- Reason for leaving: unfriendly work environment.
Hostess
Susies Country Oaks Cafe
09.2020 - 07.2021
- Recorded or memorized drink orders and promptly delivered items
- Monitored dining area to track seating availability, service and occupancy
- Reset tables quickly to achieve optimum turnaround times.
- Reason for leaving: moving away.
Education
Bachelor of Science - Nutrition Sciences
California State University - Long Beach
Long Beach, CA05.2026
Skills
- Inventory and Stocking
- Store Opening and Closing
- Order Management
- Time Management
- Team Training
- Espresso machine operation
References
- Misty (Raising Canes), (775) 400-8826
- Andy (Susies Country Oaks Cafe), (916) 496-6257
- Daniel (Pressed), (916) 840-8820
- Kalala (Dutch Bros), (916) 757-0191
Certification
- Safe Food Handling Certificate - National Restaurant Association.
Languages
American Sign Language
Limited Working
Timeline
Barista
Dutch Bros
04.2024 - 08.2024
Retail Shift Lead
Pressed
02.2023 - 04.2024
Crewmember
Raising Canes
08.2022 - 01.2023
Hostess
Susies Country Oaks Cafe
09.2020 - 07.2021
Bachelor of Science - Nutrition Sciences
California State University - Long Beach