Makenna Anthony
Soldotna,AK
Summary
Hi, I'm Makenna - a bubbly, coffee-loving future doctor starting school this fall. I bring an upbeat customer service energy from my barista and au pair roles, a 4.0 GPA from dual-enrollment, and a knack for organization. I love helping people, learning new things, and making others smile. I would love the opportunity to bring my enthusiasm and reliability to your team. Thanks for your time!
Overview
3
3
years of professional experience
Work History
Barista
Coffee Express
Kenai, Alaska
08.2024 - Current
- Prepared high-quality espresso and specialty drinks with precision in a fast-paced drive-through environment.
- Delivered customer service by promptly resolving issues, enhancing guest satisfaction in high-volume environment.
- Operated POS systems to process transactions and reconcile registers, ensuring accurate financial reporting.
- Trained new team members on drink preparation and customer service, improving team readiness and service quality.
Au Pair
Hattenkoffer
Munich, Germany
08.2025 - 02.2026
- Supervised daily activities of children to ensure safety and well-being.
- Assisted with homework and provided tutoring in multiple subjects.
- Communicated effectively with parents regarding children's progress and needs.
- Managed schedules for playdates, appointments, and school events.
- Maintained clean and organized children's areas to promote a positive environment.
- Prepared meals, snacks, and refreshments according to dietary restrictions.
Barista
Northern Lights Espresso
Nikiski, Alaska
10.2023 - 08.2024
- Crafted and served a variety of coffee beverages, enhancing customer satisfaction.
- Coordinated with team members to streamline workflow during peak hours, improving service speed.
- Ensured high-quality service during busy periods through teamwork.
- Ensured cleanliness and organization of café, promoting a welcoming environment.
Education
High School Diploma -
Kenai Central High School
Kenai05-2025
Skills
- Customer service
- Maintaining cleanliness
- Multitasking and organization
- Time management
- Effective communication
- Active listener
- Problem solving
- Team player
Languages
Spanish
Limited
German
Limited
Timeline
Au Pair
Hattenkoffer
08.2025 - 02.2026
Barista
Coffee Express
08.2024 - Current
Barista
Northern Lights Espresso
10.2023 - 08.2024
High School Diploma -
Kenai Central High School