Makenna Diehl
Yorkville,IL
Summary
Resulting from the different experiences I have had I have gained several life long beneficial skills such as, good customer service, time management, communication, completion, and compassion. These are skills that will follow me no matter the path I take in life because these are all skills that can be utilized in many different ways and circumstances.
Overview
2
2
years of professional experience
Work History
Sales Associate
Kohls Department Store
Oswego, IL
06.2024 - Current
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Receptionist
Shear Connnection
Yorkville, IL
06.2023 - Current
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Emptied wastebaskets and replaced liners.
- Kept business entrances clean, tidy and professional in appearance.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Counted and balanced cashier drawers.
Server
Heritage Woods of Yorkville
Yorkville, IL
12.2023 - 06.2024
- Collected dirty dishes and glasses from tables or counters, preparing areas for the next dinner wave of residents.
- Took orders from residents accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Followed health safety guidelines when preparing and serving food products.
- Helped residents to their tables.
- Assisted residents in preparing certain foods.
Education
Yorkville High School
Yorkville, ILCertified Nursing Assistant
Indian Valley Vocational Center
Sandwich, ILSkills
- Inventory control
- Friendly and outgoing
- Excellent communication skills
- Meeting deadlines
- Customer service
- Time management
- Teamwork and collaboration
- Goal oriented
- Relationship building
Timeline
Sales Associate
Kohls Department Store
06.2024 - Current
Server
Heritage Woods of Yorkville
12.2023 - 06.2024
Receptionist
Shear Connnection
06.2023 - Current
Yorkville High School
Certified Nursing Assistant
Indian Valley Vocational Center
Similar Profiles
Jake AngeJake Ange
Customer Service Representative at Kohls Department StoreCustomer Service Representative at Kohls Department Store
Raiah NewsomeRaiah Newsome
Retail Sales Associate Cashier at Kohls Department StoreRetail Sales Associate Cashier at Kohls Department Store
Angela WilliamsAngela Williams
Visual Supervisor at Kohls Department StoreVisual Supervisor at Kohls Department Store
Joseph OrtizJoseph Ortiz
Merchandise Associate at Kohls Department StoreMerchandise Associate at Kohls Department Store
Austin KramerAustin Kramer
Cashier at MenardsCashier at Menards