Makenna Ellenburg
Tampa,FL
Summary
Dependable worker who successes in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Walk On's Sports Bistreaux
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Mothers
11.2019 - 09.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Sickles High School
Tampa, FLSkills
- Strong Work Ethic
- Exceptional customer service
- Table Bussing
- Guest Engagement
- Team Player
- Reliable and Responsible
Timeline
Server
Walk On's Sports Bistreaux
08.2023 - Current
Host
Mothers
11.2019 - 09.2021
High School Diploma -
Sickles High School