Makenna Goldthwaite

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and operational efficiency at Frosty Chalet’s front counter. My expertise in cash handling and exceptional customer service, coupled with a strong work ethic, facilitated seamless team collaboration and elevated guest engagement. Achieved by leveraging multitasking abilities and a focus on achievements over routine tasks. I made sure to listen carefully to all customers and ensure correctness of each order, while personally serving drinks and desserts.