Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenna Kelley

Abilene,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. I am in need of a weekend job and would love to be able to be apart of your team!

Overview

6
6
years of professional experience

Work History

Shoppe Owner

The Bee's Knee's Salon And Shoppe
09.2021 - Current
  • Managed day-to-day business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Sales Representative

10:9 Design LLC
05.2020 - Current
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed strong rapport with customers and created positive impression of business.

Restaurant Hostess

Buffalo Wild Wings
11.2017 - 10.2018
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Used cash registers and credit card machines to cash out customers.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered phone calls to take orders, give information and document reservations.
  • Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took initial drink orders and relayed information to wait or bar staff.

Education

Cosmetologist - Hairstyling

Texas College of Cosmetology
Abilene, TX
11.2020

Skills

  • Revenue Generation
  • Information Analysis
  • Strategic Planning
  • Interpersonal communication skills
  • Client Service
  • Team Cooperation
  • Customer Service
  • Cash Handling
  • Customer Relations
  • Positive Customer Engagement

Timeline

Shoppe Owner

The Bee's Knee's Salon And Shoppe
09.2021 - Current

Sales Representative

10:9 Design LLC
05.2020 - Current

Restaurant Hostess

Buffalo Wild Wings
11.2017 - 10.2018

Cosmetologist - Hairstyling

Texas College of Cosmetology

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Makenna Kelley