Makenna LeVan
Belle Center
Summary
Dynamic and results-driven professional with extensive experience at Walt Disney World Resort, excelling in customer service and conflict management. Proven ability to thrive under pressure while maintaining safety standards and achieving sales goals. Skilled in cash handling and multitasking, consistently delivering high-quality experiences that enhance guest satisfaction.
Overview
5
5
years of professional experience
Work History
Cook
Pops Pizza Parlor
09.2020 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Attractions Cast Member
Walt Disney World Resort
01.2025 - 03.2025
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
- Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
- Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
Merchandise Cast Member
Walt Disney World Resort
09.2023 - 01.2024
- Collaborated with team members to achieve daily sales goals and maintain an efficient workflow.
- Maintained visual appeal of store displays by regularly updating and refreshing merchandise arrangements according to company guidelines.
- Handled cash transactions accurately while employing excellent customer service techniques for positive experiences.
- Demonstrated strong knowledge of products, making informed recommendations to meet customer needs.
Baker
Crumbl Cookies
07.2022 - 03.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
Bachelor of Arts - Zoology
The Ohio State Univeristy
Lima, OH05-2027
Bachelor of Arts - Zoology
Otterbein University
Westerville, OHSkills
- Customer service
- Multitasking and organization
- Performance under pressure
- Safety awareness
- Cash handling experience
- Conflict management
Timeline
Attractions Cast Member
Walt Disney World Resort
01.2025 - 03.2025
Merchandise Cast Member
Walt Disney World Resort
09.2023 - 01.2024
Baker
Crumbl Cookies
07.2022 - 03.2023
Cook
Pops Pizza Parlor
09.2020 - Current
Bachelor of Arts - Zoology
The Ohio State Univeristy
Bachelor of Arts - Zoology
Otterbein University
Similar Profiles
Jason GonzalezJason Gonzalez
Pizza Delivery Driver at Little Pops PizzaPizza Delivery Driver at Little Pops Pizza
Liana DemirsLiana Demirs
Waitress at Pops PizzaWaitress at Pops Pizza
Yair CruzYair Cruz
Fry Cook at Shakeys Pizza ParlorFry Cook at Shakeys Pizza Parlor
Keegan WilsonKeegan Wilson
Associate at Mt. Victory Drive ThruAssociate at Mt. Victory Drive Thru
Melissa PlikerdMelissa Plikerd
Server at Fazoli’sServer at Fazoli’s