Makenna Maddix
Blanchester,OH
Summary
Adept at balancing high-volume tasks with exceptional service, I leveraged strong multitasking and customer service skills at 73 Grill and Biolife Plasma Services. Specializing in hospitality service expertise and precise specimen handling, I excel in creating positive guest experiences and maintaining professionalism in high-pressure situations. My background underscores a commitment to accuracy and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Server
73 Grill
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Phlebotomist
Biolife Plasma Services
05.2021 - 06.2023
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Education
No Degree -
Southern State Community College
Hillsboro, OHHigh School Diploma -
Blanchester High School
Blanchester, OH05.2022
Skills
- Exceptional customer service
- Strong Work Ethic
- Professional Appearance
- Hospitality service expertise
Timeline
Server
73 Grill
05.2023 - Current
Phlebotomist
Biolife Plasma Services
05.2021 - 06.2023
No Degree -
Southern State Community College
High School Diploma -
Blanchester High School
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