Makenna Makenna Martinez
Rainbow Dance Company
Anna,TX
2
years of professional experience
Dedicated professional with excellent organizational and time management skills. Known for building strong relationships and resolving customer issues efficiently, ready to contribute to a positive office environment and enhance service delivery.
Work History
Receptionist
2 Years 1 Month- Implemented office supply management system, reducing waste and improving inventory tracking.
- Developed a streamlined communication process between instructors and administrative staff, fostering collaboration.
- Conducted regular assessments of front desk workflows to identify areas for efficiency improvements while maintaining service quality.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
Education
Bachelor of Science - Entomology
High School Diploma
- Completed AP course in [Subject] Physics
- Professional Development: [Subject]Floral Design
- Relevant Coursework: [Subject] & [Subject]AFNR
- [Number] GPA3.196
- Extracurricular Activities: [Activity]FFA (Historian)
- Extracurricular Activities: [Activity]Drill Team (Vice President Social Media x2)
- [Anna FFA Booster Club] Scholarship Recipient
Skills
Organizational skills
Telephone skills
Telephone communication
Organization skills
Client relations
Problem-solving
Customer support
Customer/Client relations
Professional demeanor
Records maintenance
Office management
Instagram Handle
@kenn.a229
Timeline
Receptionist
Rainbow Dance Company
06.2024 - 07.2026Read More
Stephen F. Austin State University
Bachelor of Science from Entomology
Read More
Anna High School
High School Diploma
Read More