Makenna Mongeon
Dorchester,MA
Summary
Dynamic food service professional experienced in providing excellent customer service and maintaining high-quality standards. Known for effective team communication and active listening skills, ensuring prompt and efficient service during busy times.
Overview
4
4
years of professional experience
Work History
Take-Out Server
Olive Garden
Dorchester, MA
09.2025 - Current
- Provided prompt and friendly service to enhance customer dining experience.
- Accurately processed take-out orders, ensuring all items met quality standards.
- Assisted customers with menu selections, demonstrating product knowledge and options.
- Coordinated order pickups efficiently, minimizing wait times for guests.
Food Service Worker
S&S Marketplace
West Boylston, MA
07.2022 - 08.2025
- Prepared and served food items according to health and safety standards.
- Maintained cleanliness and organization of workstations in high-traffic areas.
- Assisted in inventory management by tracking stock levels and placing orders.
- Collaborated with team members to ensure timely service during peak hours.
- Processed customer transactions accurately and efficiently, ensuring precise change.
Education
Bachelor of Science - Criminal Justice & Criminology
University of Massachusetts, Boston
Boston, MA12.2026
Associate of Science - Interdisciplinary Studies
Mount Wachusett Community College
Gardner, MA05.2024
Skills
- Excellent customer service
- Phone etiquette
- Conflict Resolution
- Team communication
- active listening
- ability to work in fast-paced environments
- multitasking
Timeline
Take-Out Server
Olive Garden
09.2025 - Current
Food Service Worker
S&S Marketplace
07.2022 - 08.2025
Bachelor of Science - Criminal Justice & Criminology
University of Massachusetts, Boston
Associate of Science - Interdisciplinary Studies
Mount Wachusett Community College