Makenna New
ORLANDO
Summary
•Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
•Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
Work History
Cashier/Barista
Einstein Brothers Bagels
11.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
High School Diploma -
Colonial High School
Orlando, FL05.2023
Skills
- Customer service
- Time management skills
- Cash handling and management
- Cash register operation
- Order taking
- POS systems
- Staff training
- Multitasking and organization
- Organizational growth
- Empathy and patience
- Basic math
- Problem-solving
- Honest and dependable
- Fast paced environment
Timeline
Cashier/Barista
Einstein Brothers Bagels
11.2023 - 12.2024
High School Diploma -
Colonial High School
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