Makenna Newman

• Developed engaging class plans to facilitate effective learning experiences.
• Led weekly classes for up to 40 individuals with consistent participation and positive feedback.
• Collaborated with team members to enhance instructional methods and delivery.
• Maintained a safe and supportive environment for all participants during sessions.
• Developed creative and fun fitness classes to keep participants engaged and motivated.
• Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.

• Handled multi-line phone system, directing calls to appropriate staff members promptly.
• Provided exceptional customer service, addressing inquiries and resolving issues effectively.

• Explained policies and procedures to visitors.

• Greeted customers, answered general questions and directed to appropriate locations.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

• Developed and implemented training programs to enhance player skills and team performance.
• Mentored assistant coaches, fostering professional development and teamwork strategies.
• Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
• Evaluated players' performance and provided constructive feedback to improve abilities.