Summary
Overview
Work History
Education
Skills
Leadership Experience, Honors, Extra-Cirricular
Volunteer Experience
Timeline
Generic

Makenna Phippen

Willard

Summary

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Utah State University, USU
10.2022 - Current

Oversee and plan group activities with students, manage behavioral problems and discipline, keep current on paperwork and grant requirements, and overall communication with staff and between students and their parents.

Summer Camp Leader

Parks and Recreation Department
05.2024 - 08.2024
  • Led groups of children safely through variety of camp activities.
  • Enhanced camper experience by developing and implementing engaging, age-appropriate activities.
  • Implemented innovative strategies for group management, ensuring smooth transitions between activities.
  • Improved camp safety by conducting regular equipment inspections and maintenance tasks.

Barista/Head Cashier

Misbehavin' Creperie
05.2023 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Site Manager

Parks and Rec
05.2020 - 08.2022

Helped lead youth sports activities, oversaw staff to ensure other tasks and responsibilities were being completed, communicated with parents and coaches, and made sure all activities were conducted in a safe manner.

Child Caretaker

Day Care Center
08.2020 - 08.2021

Provide care to children, keep children’s living and play areas tidy, keep all children safe, help with homework, give care to infants, teach good behavioral habits and how to build relationships.

Education

Associates Degree -

High School -

Box Elder High School
06.2022

Skills

  • Team leadership
  • Decision-making
  • Conflict resolution
  • Team collaboration
  • Adaptability and flexibility
  • Reporting and documenting
  • Active listening
  • Relationship building
  • Customer service
  • Money handling

Leadership Experience, Honors, Extra-Cirricular

  • Deans List Fall 2024
  • Christensen Community Scholar
  • Honor Roll, Box Elder High School, 09/21, 05/22
  • Graduated with a 3.7 GPA, 05/22
  • Earned 15 Credits through concurrent enrollment throughout High School, 05/22
  • Participated in Varsity Golf and Volleyball (BEHS), 05/22
  • Outstanding Senior Award / Lettered, 05/22
  • Organized a volunteer project for kids to make Christmas Ornaments for Senior Living Centers, 12/23
  • Served in a church leadership position as a Young Women's Presidency Member, 01/19, 09/21

Volunteer Experience

Worked with Americorps from September 2023- May 2024.  

  • Designed and implemented a project for elementary school students focused on teaching life skills, character development, and building confidence through engaging activities.
  • Organized community service initiatives to support local needs, including coordinating ornament-making workshops with children to deliver to assisted living facilities and children's hospitals.
  • Developed and led various volunteer-driven activities aimed at fostering community engagement and service.

Timeline

Summer Camp Leader

Parks and Recreation Department
05.2024 - 08.2024

Barista/Head Cashier

Misbehavin' Creperie
05.2023 - 08.2023

Assistant Manager

Utah State University, USU
10.2022 - Current

Child Caretaker

Day Care Center
08.2020 - 08.2021

Site Manager

Parks and Rec
05.2020 - 08.2022

High School -

Box Elder High School

Associates Degree -

Makenna Phippen