Makenna Wheeler
Summary
Enthusiastic and collaborative professional skills known for bringing positive energy to the workplace. Strong communication and teamwork skills foster productive relationships and contribute to a supportive and high-performing environment. Highly adaptable, with the ability to thrive in fast-paced and changing situations while maintaining a solution-focused mindset.
Overview
4
4
years of professional experience
Work History
Server
Boone's Fish House and Oyster Room
04.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Urban Outfitters, Inc.
01.2025 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Smoothie Expert
Blake Orchard
04.2023 - 11.2024
- Grew community within business through enthusiastic customer service skills.
- Maintained, operated, set up and cleaned food preparation equipment.
- Prepared and served juices and blended drinks.
- Operated POS system for efficient order entry and cash drawer accuracy.
Food Runner/Host
When Pigs Fly
05.2021 - 12.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
Associate of Arts - Liberal Arts
Southern Maine Community College
South Portland05-2026
Associate of Arts - Liberal Arts
Southern Maine Community College
Gorham, ME06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Time management skills
- Strong multitasking skills
- Adaptable
- Reliable
Timeline
Server
Boone's Fish House and Oyster Room
04.2025 - Current
Sales Associate
Urban Outfitters, Inc.
01.2025 - 04.2025
Smoothie Expert
Blake Orchard
04.2023 - 11.2024
Food Runner/Host
When Pigs Fly
05.2021 - 12.2023
Associate of Arts - Liberal Arts
Southern Maine Community College
Associate of Arts - Liberal Arts
Southern Maine Community College
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