Makennah Keys
Sam Wazwaz
Superior,WI
1
Certification
3
years of professional experience
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Work History
Sales Associate
1 Year 3 Months- Assisted customers with product selection, pricing questions, and purchase decisions.
- Processed transactions accurately, handling cash, card, and receipt reconciliation.
- Maintained organized merchandise displays to support inventory visibility and store presentation.
- Resolved customer concerns promptly, supporting positive service experiences.
- Restocked sales floor items and verified product availability throughout shifts.
- Trained new associates on register procedures and customer service standards.
- Coordinated with team members to complete opening, closing, and daily sales tasks.
- Recommended complementary products to increase customer satisfaction and add-on sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Cashier Assistant Manager
1 Year 6 Months- Supervised cashier operations, ensuring accurate transactions and smooth front-end service.
- Trained cashiers on register procedures, payment handling, and customer service standards.
- Monitored cash drawers, reconciled discrepancies, and maintained accountability for daily tills.
- Supported store management with scheduling, shift coverage, and frontline workflow coordination.
- Resolved customer issues promptly, maintaining professional service and checkout efficiency.
- Enforced company policies, payment controls, and loss-prevention practices at register area.
- Assisted with inventory checks, price verification, and stock replenishment near checkout lanes.
- Reviewed cashier performance, provided feedback, and reinforced consistent operational procedures.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma
Skills
Excellent customer service
Flexible schedule
POS system operation
Reliable and punctual
Cash register operation
Certification
AMI 3-6 Montessori Assistant Training
Timeline
Sales Associate
Sam Wazwaz
06.2025 - 09.2026Read More
Cashier Assistant Manager
Miners Inc
12.2023 - 06.2025Read More
Gilbert High School
High School Diploma
Read More