Makennah LeFaive
Visalia,CA
Summary
Compassionate and detail-oriented Medical Assistant with experience at Sierra Pacific Arthritis and Rheumatology Center. Proficient in HIPAA compliance and patient scheduling, I excel in delivering exceptional customer service while managing medical records efficiently. My ability to adapt and resolve issues fosters patient satisfaction and loyalty in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Sierra Pacific Arthritis and Rheumatology Center
01.2025 - Current
- Assisted healthcare professionals with patient intake and medical history documentation.
- Documented patient interactions in electronic health record (EHR) systems accurately and promptly.
- Performed medical records management, including filing, organizing and scanning documents.
Barista
Mission Coffee
03.2024 - 01.2025
- Operated espresso machines and coffee brewing equipment efficiently.
- Delivered exceptional customer service, ensuring a welcoming atmosphere.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management, restocking supplies as needed.
- Handled cash transactions accurately and processed payments swiftly.
- Prepared beverages according to standardized recipes for consistency.
- Adapted to changing menu items and seasonal promotions with ease.
- Collaborated with team members to meet peak service demands effectively.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Central Valley Christian School
Visalia, CA06.2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Data entry
- Compassionate
Timeline
Medical Assistant
Sierra Pacific Arthritis and Rheumatology Center
01.2025 - Current
Barista
Mission Coffee
03.2024 - 01.2025
High School Diploma -
Central Valley Christian School