Makensie Auguste
109 Academy Ave. Federalsburg,MD
Summary
Dynamic supervisor with a proven track record at Mountaire Farms of Delmarva, excelling in staff management and strategic planning. Enhanced team productivity through effective training and conflict resolution, while significantly improving customer satisfaction. Committed to fostering a culture of excellence and motivating employees to achieve organizational goals.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Mountaire Farms Of Delmarva
2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Line Leader
Amick Farm
2018 - 2021
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Made sure that products were produced on time and are of good quality.
Education
Criminal Justice
Palm Beach State College
Lake Worth, FLSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Strategic planning
- Complex Problem-solving
- Staff discipline
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Supervisor
Mountaire Farms Of Delmarva
2022 - Current
Line Leader
Amick Farm
2018 - 2021
Criminal Justice
Palm Beach State College