Makentosh Buteau

Welcome guests in a warm and friendly manner.

Manage the seating chart and took reservations by phone and walk-in.

Respond to guests inquiries and requests in a timely, friendly, and efficent manner.

• Used cash registers and credit card machines to cash out customers.

• Researched information to provide accurate detailed tours.
• Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
• Built personal relationships with guests to promote positive experiences.

• Planned strategies for each match based on knowledge of opposing team and individual player strengths.
• Supervised academic progress of student-athletes and scheduled tutoring services when needed.
• Engaged athletes in discussions on race strategy, mental preparedness, visualization and performance.
• Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.

• Provided verbal summaries of non-English documents for immediate use.
• Replicated flow, style and overall meaning of original texts.
• Translated documents in French, and English.
• Applied cultural understanding to discern specific meanings beyond literal written words.
• Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.