Makenzie Cober
VA
Summary
Skilled in injury prevention and customer relationship building, I excel in fast-paced environments, demonstrating exceptional time management and communication abilities. Works well in team environments with leadership and goal-oriented experience. Dynamic and results-oriented professional with a proven track record at American Eagle Outfitters, Inc, enhancing brand loyalty and sales through expert customer interactions and product knowledge.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
12.2022 - 07.2023
- Filled and arranged eye-catching product floorsets to increase sales.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Educated consumers about product benefits, leading to increased interest, sales conversions, and rewards program applicants.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Lifeguard
Camelot Community Club
06.2021 - 08.2021
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests when selling food at the lifeguard shack.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
Lifeguard
Providence Recreation Center
08.2020 - 04.2021
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
Education
Biomedical Sciences
Susquehanna University
Selinsgrove05-2027
High School Diploma -
Falls Church High School
Falls Church, VA06-2023
Skills
- Time management mastery
- Attention to detail
- Ability to collaborate effectively
- Knowledge of Injury prevention
- Nalaxon Trained
- Previously CPR and AED certified
- Basic First Aid training
- Effective communicator
- Team leadership qualities
- Customer service
- Customer relationship building
- Adaptable personality
Additional Information
- Proficient in Spanish (not fluent)
- Shadowing experience with an Orthopedic Surgeon (Summer 2024)
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
12.2022 - 07.2023
Lifeguard
Camelot Community Club
06.2021 - 08.2021
Lifeguard
Providence Recreation Center
08.2020 - 04.2021
Biomedical Sciences
Susquehanna University
High School Diploma -
Falls Church High School
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