Summary
Overview
Work History
Education
Skills
Timeline
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Makenzie Foust

Eight Mile,USA

Summary

Experienced Medical Assistant with a strong background in patient care. Adept at managing critical support tasks and prioritizing patient safety. Possessing a diverse skill set including exceptional customer service, problem-solving, and teamwork abilities. Complemented by a proven track record of adapting to the dynamic healthcare environment. Committed to leveraging technology skills and organizational abilities to enhance efficiency and improve patient outcomes in medical settings. Gained valuable experience through part-time positions at East Tennessee Children's Hospital and University of Tennessee Medical Center, witnessing various aspects of patient care across different age groups and observing diverse patient outcomes. Sought further experience as a CNA to broaden knowledge in patient care. Recently relocated to Mobile, Alabama and obtained MA license from Victory Professional Development Center to continue professional growth. Currently employed as a CCMA at the USA OBGYN clinic at the Strada Patient Care Center in Mobile, Alabama. Simultaneously pursuing education at Coastal Alabama Community College as part of the USA Pathway program, with the goal of transferring to South University for RN-BSN degree.

Overview

3
3
years of professional experience

Work History

Caregiver

Home Health
01.2024
  • Managed patient care at Home Health since Jan2024
  • Implemented innovative caregiving techniques
  • Enhanced patient comfort and well-being
  • Resolved health-related issues proactively
  • Make sure patient has eaten and has had his medicine
  • Make sure patient is cleaned all throughout the day and before bed
  • Check the patient throughout the night to make sure he isn't wet
  • Watch the patient and make sure he isn't hungry, needs to use the bathroom etc

Medical Assistant

USA OBGYN
05.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

CNA

Beverly Park Place
08.2023 - 12.2023
  • Delivered high-quality patient care at Beverly Park Place
  • Collaborated effectively with healthcare team
  • Demonstrated strong analytical skills in patient assessment
  • Innovatively solved patient comfort issues
  • Significantly improved patient satisfaction rates
  • Recorded Vital signs
  • Made sure all residents were bathed
  • Changed linens
  • Collected blood sugars
  • Assisted patients to shower, or bathroom
  • Made sure all patients were comfortable and safe

Nurse Tech

University of Tennessee Medical Center
10.2022 - 11.2023
  • Provided high-quality patient care
  • Collaborated with medical team
  • Implemented innovative nursing techniques
  • Solved complex patient care issues
  • Recorded Vital signs every4 hours
  • Recorded Intake and Output
  • Made sure patients that where on fluid restrictions were not drinking more then they should have
  • Performing EKG
  • Removing Foley Catheters
  • Removing Iv’s
  • Getting blood sugars
  • Doing bladder scans
  • Emptying all different drainage bags colostomy’s, ileostomy, Jp drains etc
  • Helping patients' bath that needed help
  • Making sure patients are using the spirometry after surgery
  • Whenever the Physician says they need to start walking after surgery, I make sure they get up and Walk along their side as far as they can handle walking
  • Collection Urine and Stool Samples and Sending them Off
  • Changing Patients that need to be changed
  • Re-dressing Wounds that needed to be changed or that Have come off

Unit Tech/med surge

East Tennessee Childrens Hospital
04.2022 - 11.2023
  • Managed high-pressure patient care tasks in med surge unit
  • Provided critical support to nursing staff
  • Guaranteed patient safety and comfort
  • Effectively collaborated with multidisciplinary team
  • Enhanced med surge unit efficiency by developing a streamlined inventory system
  • Ensured meticulous patient care, focusing on safety and comfort in high-pressure settings
  • Fostered teamwork, aiding nurses and coordinating with multidisciplinary healthcare professionals
  • Directed critical patient support tasks, safeguarding high standards of care and safety
  • Did q2,q4,q6,qh vitals on all patients
  • Weighed Diapers of the Babies
  • Did height and weight on all patients every day
  • Made sure to properly clean any and all central lines

Server

Margaritaville
01.2023 - 07.2023
  • Served customers efficiently at Margaritaville
  • Boosted customer satisfaction rates
  • Demonstrated excellent interpersonal skills
  • Resolved dining issues promptly

Health Unit Coordinator

University of Tennessee Medical Center
10.2022 - 07.2023
  • Coordinated health unit tasks, ensuring smooth operations
  • Implemented innovative patient care strategies
  • Collaborated with multidisciplinary teams for optimal patient care
  • Solved complex scheduling issues, enhancing patient experience
  • Answering Phone calls
  • Schedule Appointments for Patients
  • Make sure the nurses have their discharge papers printed out
  • Maintain the hospital Records
  • Offer administrative patient assistance!
  • Making sure that housekeeping gets the rooms cleaned after patient is discharged
  • Making sure all office supplies are stocked

Unit Tech/mother and baby

East Tennessee Childrens Hospital
- 04.2022
  • Provided comprehensive care to new mothers and infants
  • Assisted with routine check-ups and postpartum care
  • Responded swiftly to emergency situations
  • Collaborated closely with a multidisciplinary team
  • Provide any type of nursing assistance Comfort, safety and personal needs of the patients!
  • Make sure the mother wasn’t sleeping with the baby
  • Making sure the mother and baby are comfortable
  • Removing Foley Catheters
  • Making sure neither the baby nor mother is hungry
  • Helping the mother go to the bathroom
  • Watching the baby if mom wanted to step out for a minute
  • Removing Iv’s
  • Checking blood sugars on mother and baby

Medical Assistant

East Tennessee Childrens Hospital
- 04.2022
  • Managed patient care coordination in a fast-paced environment
  • Assisted physicians during medical procedures
  • Ensured accurate patient record keeping
  • Recorded Vital Signs
  • Administered medications and vaccinations as ordered
  • Answering phone calls
  • Collecting urine and stool samples
  • Drawing blood
  • Recording Height and Weight
  • Making sure all exam rooms were cleaned after patients were discharged
  • Making sure to get the personal medical history, social history, Surgical history, and the family history from the patients
  • Performing Lavage If needed
  • Scheduling appointments

CNA

Willow ridge Rehabilitation Center
12.2021 - 04.2022
  • Managed patient care at Willow Ridge Rehabilitation Center
  • Assisted in the recovery of patients
  • Developed collaborative relationships with medical team
  • Implemented innovative care strategies
  • Improved patient satisfaction rates
  • Helped patients with hygiene, oral hygiene any kind of Assisted daily livings
  • Helped feed residents that needed assistance
  • Changed bed linens and briefs if needed to be changed
  • Did vitals every4 hours

Cashier

Hardees
- 06.2020
  • Managed cash register operations with precision
  • Handled customer transactions swiftly and accurately
  • Maintained a clean and organized work area
  • Resolved customer complaints with a supportive attitude
  • Made sure customers had everything they needed, checked on them when they were eating make sure they didn't need condiments Etc

Cashier

Foodcity
- 11.2019
  • Managed cash register in a high-volume grocery store
  • Ensured accurate cash handling and customer transactions
  • Maintained clean and orderly checkout areas

Education

Medical Assistant -

Victory Professional Development Center
Mobile, Alabama

High School Diploma - undefined

Union County High School
Maynardville, TN
05.2022

Certified Nursing Assistant - undefined

Union County College
Maynardville, TN
12.2021

Associate of Science - Pre-Nursing

Coastal Alabama Community College
Bay Minette, AL
05-2025

Skills

  • Customer Service
  • Time Management
  • Problem Solving
  • Organizational Skills
  • Teamwork
  • Communication
  • Compassion
  • Patient safety
  • Technology skills
  • Adaptability
  • Empathy
  • Patient care
  • Vital sings
  • Blood drawing
  • EKG
  • Urinalysis
  • Confidence
  • Critical thinking
  • Initiative and Strong Work Ethic
  • Hardworking
  • Commitment
  • Multitasking and organization

Timeline

Medical Assistant

USA OBGYN
05.2024 - Current

Caregiver

Home Health
01.2024

CNA

Beverly Park Place
08.2023 - 12.2023

Server

Margaritaville
01.2023 - 07.2023

Nurse Tech

University of Tennessee Medical Center
10.2022 - 11.2023

Health Unit Coordinator

University of Tennessee Medical Center
10.2022 - 07.2023

Unit Tech/med surge

East Tennessee Childrens Hospital
04.2022 - 11.2023

CNA

Willow ridge Rehabilitation Center
12.2021 - 04.2022

Unit Tech/mother and baby

East Tennessee Childrens Hospital
- 04.2022

Medical Assistant

East Tennessee Childrens Hospital
- 04.2022

Cashier

Hardees
- 06.2020

Cashier

Foodcity
- 11.2019

High School Diploma - undefined

Union County High School

Certified Nursing Assistant - undefined

Union County College

Medical Assistant -

Victory Professional Development Center

Associate of Science - Pre-Nursing

Coastal Alabama Community College
Makenzie Foust