Makenzie Holderbein
Lafayette,LA
Summary
Upbeat, personable, and highly organized with deep understanding of hospitality principles and guest relations. Adept at managing happiness and satisfaction of guests. Ready to develop communication and writing skills in a writers role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Hostess
The Cajun Table
09.2023 - Current
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
- Kept guests happy and stress-free during their dining experience
Babysitter
Personal Employer
08.2022 - 10.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
Currently Attending - Journalism And Mass Communication
Louisiana State University
Baton Rouge, LA05-2028
Skills
- Exceptional communication
- Strong leadership
- Customer service expertise
- Effective multitasking
- Quick learning skills
- Effective writing
Certification
- Louisiana Bar Card
Languages
American Sign Language
Professional Working
Interests
- Creative Writing
- Music
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Head Hostess
The Cajun Table
09.2023 - Current
Babysitter
Personal Employer
08.2022 - 10.2023
Currently Attending - Journalism And Mass Communication
Louisiana State University
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