Makenzie Jackson
Gilmer,TX
Summary
Resourceful professional with experience in customer service, childcare, retail, and office administration. Demonstrates strong communication and organizational skills, effectively multitasking and collaborating with diverse teams. Excels in managing daily office operations and delivering friendly service, committed to continuous skill development and contributing to team success.
Overview
3
3
years of professional experience
Work History
Office Secretary
A Bail Bonds
Gimer, TX
08.2025 - Current
- Managed daily office operations and organized filing systems to support efficient workflow.
- Handled incoming calls and responded to inquiries with professionalism and clarity.
- Answered telephones promptly and directed calls to appropriate personnel.
- Assisted clients with paperwork and explained bail bond processes.
- Updated contact lists regularly to enhance client outreach and communication. on a regular basis with relevant information about customers and clients.
Teacher's Assistant
Asbury House Child Enrichment Center
Longview, TX
03.2025 - 05.2025
- Monitored student behavior and provided guidance to promote positive interactions.
- Supported children in their learning and social development through interactive play.
- Oversaw daily activities for children to ensure safety and engagement. and participated with children in activities.
- Maintained a safe and clean classroom environment for all children and staff.
Retail Keyholder
L'Patricia
Longview, TX
10.2023 - 03.2025
- Managed store operations during shifts and ensured smooth workflow.
- Assisted customers with product selections and inquiries.
- Processed transactions efficiently at the cash register.
- Controlled inventory levels and organized stock in backroom.
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
High School Diploma -
Ore City High School
Ore City, TX05-2023
Some College (No Degree) - General Studies
Northeast Texas Community College
Mount Pleasant, TXSome College (No Degree) - Nursing
Kilgore College
Kilgore, TXSkills
- office management
- phone handling
- client support
- customer engagement
- office organization
- attention to detail
- effective communication
- problem solving
Timeline
Office Secretary
A Bail Bonds
08.2025 - Current
Teacher's Assistant
Asbury House Child Enrichment Center
03.2025 - 05.2025
Retail Keyholder
L'Patricia
10.2023 - 03.2025
High School Diploma -
Ore City High School
Some College (No Degree) - General Studies
Northeast Texas Community College
Some College (No Degree) - Nursing
Kilgore College