Summary
Overview
Work History
Education
Skills
Timeline
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Makenzie Talin

Long Beach,CA

Summary

Experienced and versatile professional with a strong foundation in supply chain management, restaurant operations, and customer relations. Known for delivering efficient, customer-focused solutions and leading teams in fast-paced environments. Adept at streamlining processes, improving service standards, and fostering lasting client relationships.

Overview

9
9
years of professional experience

Work History

Supply Chain Coordinator

CaroTrans International
11.2022 - Current
  • Coordinated end-to-end supply chain operations, specializing in both import and export logistics to ensure timely and accurate cargo shipments.
  • Acted as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring all customer needs and expectations were met with efficiency and care.
  • Collaborated with freight forwarders, customs brokers, and internal teams to streamline processes and prevent shipment delays.
  • Proactively identified and resolved supply chain challenges, leveraging strong problem-solving skills to maintain operational flow and client satisfaction.
  • Built and maintained lasting customer relationships through consistent communication, transparency, and dependable service delivery.
  • Analyzed data to identify trends and opportunities for process improvements, leading to increased efficiency in operations.

Front of House Server

The Small Cafe
05.2018 - 11.2022
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Developed rapport with regular customers by remembering preferences and providing personalized touches in service.
  • Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.

Administrative Assistant

Beach Business Center
07.2016 - 05.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

Hospitality Management

California State Polytechnic University, Pomona
Pomona, CA
05-2022

Associate of Science - Psychology

Golden West College
Huntington Beach, CA
05-2020

Skills

  • Supplier relationship management
  • Data entry
  • Supply chain optimization
  • Logistics coordination
  • Transportation management
  • Supply management

Timeline

Supply Chain Coordinator

CaroTrans International
11.2022 - Current

Front of House Server

The Small Cafe
05.2018 - 11.2022

Administrative Assistant

Beach Business Center
07.2016 - 05.2018

Hospitality Management

California State Polytechnic University, Pomona

Associate of Science - Psychology

Golden West College

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Makenzie Talin