Makenzy Bell
Rosebud,TX
Summary
Dynamic and reliable professional with extensive experience in customer service and cash handling at College Station Nissan. Proven ability to resolve complaints effectively and enhance customer satisfaction. Skilled in POS system operation and adept at multitasking, ensuring efficient service and fostering repeat business through exceptional engagement and support.
Overview
4
4
years of professional experience
Work History
Service Cashier
College Station Nissan
College Station, TX
08.2024 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Handled cash and credit card payments with accuracy and attention to detail.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized cash drawer, ensuring proper accountability and security of funds.
- Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
Bartender/Manager
Ama’s Mexican Restaurant
Hearne, TX
05.2025 - 08.2025
- Assisted in maintaining cleanliness and organization of bar area to ensure efficient service.
- Learned proper handling and mixing of beverages while following recipes and guidelines.
- Supported bartenders during peak hours by efficiently managing drink orders.
- Familiarized with inventory management systems to track stock levels and supplies.
- Engaged with customers to understand preferences and enhance overall experience.
Server
Voodoo Hut
Kemah, TX
08.2024 - 04.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Processed orders accurately and efficiently, minimizing wait times during peak hours.
- Assisted in training new staff on menu items and restaurant procedures, fostering team cohesion.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Handled cash transactions and managed point-of-sale system with precision and attention to detail.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Server
Ama’s Mexican Restaurant
Hearne, TX
03.2022 - 08.2025
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new team members on restaurant procedures and customer interaction standards.
Education
High School Diploma -
Homeschool
OnlineSkills
- Customer service
- Money handling
- Cash handling
- Merchandise stocking
- Complaint resolution
- POS system operation
- Sales transactions
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Customer assistance
- Multitasking Abilities
- Effective communication
- Cash handling and management
Timeline
Bartender/Manager
Ama’s Mexican Restaurant
05.2025 - 08.2025
Service Cashier
College Station Nissan
08.2024 - Current
Server
Voodoo Hut
08.2024 - 04.2025
Server
Ama’s Mexican Restaurant
03.2022 - 08.2025
High School Diploma -
Homeschool