Makenzy Jensen
Puyallup,WA
Overview
7
7
years of professional experience
Work History
Area Manager
Gravity Coffee
Puyallup, WA
12.2021 - Current
- Resolved conflicts promptly to promote positive environment for customers.
- Maintained professional, organized, and safe environment for employees and patrons.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Ability to make schedules and manage budgets for product
Care Giver
First Choice
Puyallup, WA
02.2021 - 08.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Barista/ Deli Clerk
Fred Meyer Starbucks
Puyallup, WA
01.2018 - 12.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Diploma -
Rogers High School
Puyallup, WA06.2014
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Staff training and development
- Controlling costs
- Customer relationship management
- Staff scheduling
- Recruitment and hiring
- Friendly and outgoing
- Time management
- Attention to detail
- Team player
- Problem-solving
- Team leadership
- Exceptional customer service
- Payroll processing
- Payroll adjustments
- Checking time cards
Timeline
Area Manager
Gravity Coffee
12.2021 - Current
Care Giver
First Choice
02.2021 - 08.2021
Barista/ Deli Clerk
Fred Meyer Starbucks
01.2018 - 12.2019
Diploma -
Rogers High School