Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makesha Dunlap

Cleveland,OH

Summary

Proven Medical Assistant with extensive experience at Cleveland Clinic Main Campus, adept in HIPAA compliance and patient scheduling. Excels in providing clinical and administrative support, leveraging multitasking and problem-solving skills to enhance patient care and operational efficiency. Demonstrated ability to improve resource use, contributing to cost savings and streamlined procedures.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Medical Assistant

Cleveland Clinic Main Campus
03.2023 - Current
  • Assists nurses and physicians in all aspects of GI procedures. This includes assistance with stocking of all rooms with equipment and supplies, and maintaining proper procedures for cleaning and storage of endoscopes.
  • Transports specimens according to policy using universal precautions.
  • Makes calls to patient to obtain preliminary information.
  • Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Medical Assistant/Office Administrative Assistant

Ohio Department Of Medicaid
03.2008 - Current
  • Work in collaboration with the nursing Department physician and case managers.
  • Perform procedures and uses equipment as delegated by a licensed professional.
  • Evaluated patient care needs and prioritized treatment.

Implements and monitors patient care plans.

  • Monitors, records and communicates patient condition as appropriate.
  • Maintained safe and clean patient environment

Medical Assistant /Medical Receptionist

St.Vincent Charity Hospital
11.2018 - 11.2022

Provided clinical and operational support.

  • Cleaned, prepared, and maintained examinations rooms and

treatment areas.

  • Assisted physicians and clinicians with examinations,

procedures, preparation of patients, and vital sign procedures.

  • Prepared and maintained all supplies in exam rooms by

ordering, distributing, and managing inventory.

Delivered excellent patient service and strengthened patient-

  • Clinician relationship through positive interactions.

Administered injections, dressed wounds, and collected lab specimens for tests.

  • Sanitized, restocked, and organized exam rooms and medical equipment.

Medical Assistant/Medical Laboratory Technician

University Hospital - University Health System
09.1998 - 01.2018
  • Maintained clinic flow by smoothly and quickly escorting

patients to designated labs and offices according to their

individual needs.

  • Demonstrate clinical proficiency with phlebotomy and EKG requirements.

Obtain, evaluate, and record patient history employing critical thinking skills.

  • Collect blood, tissue and other laboratory specimens and prepare them for lab testing. Ensured the cleanliness, sanitation and maintenance of all

facilities, exam rooms and equipment.

Education

Associate of Applied Science -

Cuyahoga Community College
Cleveland, OH
06.2019

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Prioritize and Manage

Deadlines

  • Electronic Medical Records

(EMR)

  • Clinical and administrative support
  • Multitasking
  • Creative thinking
  • Problem-solving
  • Prioritizing

Certification

  • First aid Training 04/20/2024
  • Cpr
  • Bls 235412934134

Timeline

Medical Assistant

Cleveland Clinic Main Campus
03.2023 - Current

Medical Assistant /Medical Receptionist

St.Vincent Charity Hospital
11.2018 - 11.2022

Medical Assistant/Office Administrative Assistant

Ohio Department Of Medicaid
03.2008 - Current

Medical Assistant/Medical Laboratory Technician

University Hospital - University Health System
09.1998 - 01.2018

Associate of Applied Science -

Cuyahoga Community College
Makesha Dunlap