Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makia Hall

Linden,IN

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and communication. Enhanced customer satisfaction through effective issue resolution and strategic engagement initiatives. Skilled in inventory management and workplace safety, demonstrating patience and strong interpersonal skills to foster positive relationships and ensure operational excellence.

Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Experienced with providing comprehensive care to animals, ensuring their health and safety. Utilizes knowledge of animal behavior and welfare to monitor and support well-being. Strong understanding of maintaining clean environments and administering necessary treatments to promote optimal animal health.

Overview

6
6
years of professional experience

Work History

Associate

Walmart
03.2023 - 09.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Swine Specialist

AMVC
07.2020 - 11.2022
  • I worked with Sows and piglets, in the Farrowing Barns. I assisted the sows with giving birth.
  • I administered medicine to sows when they needed it.
  • Kept count of all piglets in the room that were assigned to me for the day.
  • Chores were done every day, evening and morning. cleaning feeders, checking waterers, and checking sows and piglets.
  • Worked with my coworkers to make sure everything was done in a timely manner and correctly.

Picker Packer

Penguin Random House
04.2019 - 07.2020
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.

Server

Lindy Freeze
04.2018 - 10.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

North Montgomery High School
Crawfordsville, IN

Skills

  • Customer service
  • Customer interaction
  • Workplace safety
  • Oral communication
  • Pet handling
  • Animal care
  • Patience and tolerance

Timeline

Associate

Walmart
03.2023 - 09.2024

Swine Specialist

AMVC
07.2020 - 11.2022

Picker Packer

Penguin Random House
04.2019 - 07.2020

Server

Lindy Freeze
04.2018 - 10.2018

North Montgomery High School

Similar Profiles

CREATE PROFILE