Makiah Welch
Santa Cruz
Summary
Motivated and reliable professional server seeking an opportunity to contribute a strong work ethic, communication skills, and a positive attitude. Lifelong local of my community in Santa Cruz, California. I have 10 years of restaurant and customer service experience. I learn quickly, adapt to my environment, and support my peers. I am disciplined and eager to learn, and I am a strong fit for this position, as I offer a broad range of developing skills. I always have a positive attitude and love working in the hospitality and customer service field. I can work weekends and holidays. I am flexible with hours and with covering shifts for my peers. Complete availability and able to start working right away.
Overview
9
9
years of professional experience
Work History
Server
The Breakfast Club
Phoenix, Arizona
01.2026 - 06.2026
- Breakfast Server for a high-volume restaurant in the heart of downtown Phoenix, Arizona. Expected to take 12-table sections and operate the Togo cafe. The fast pace and consistent table turnover taught me to be quick on my feet and multitask while delivering excellent customer service.
Server and Bartender
Joey Valley Fair
05.2025 - 09.2025
- Head server and bartender at a high-end globally inspired restaurant. I am a veteran server and pod captain for the upstairs fine dining section. I was in charge of taking big sections of tables, bartending, and delegating to my peers.
Server
Upper Crust Pizza and Pasta
09.2024 - 02.2025
- Server and bartender at a family-owned pizza and pasta restaurant. I was the only FOH staff member, where I learned to multitask, working the front counter, taking phone orders, to-go orders, serving tables, and pouring all drinks.
Continuing Care Coordinator
Elevate Addiction Services
08.2023 - 08.2024
- Intern and apprentice at a local rehabilitation center. I trained as a continuing care coordinator to help people battle substance abuse. The position prepared me for my future nursing career.
Server
Makai Island Kitchen and Groggery
08.2020 - 06.2023
- Head server and trainer of all new servers. I learned management, teaching others, communication skills, and multitasking.
busser/hostess
Ideal Bar and Grill
Santa Cruz, CA
07.2018 - 07.2020
- Holidays, weekends, and summers hostessing and bussing on the pier. Ideal has taught me what tourist business is and how to work with people visiting our town.
Server
Point Chophouse and Lounge
Santa Cruz
08.2017 - 07.2020
- Food running, bussing, and serving all in one. I learned so much about the restaurant industry over the past three years through this job, and I aspire to grow further.
sales associate
Sunshops
Santa Cruz, CA
02.2017 - 08.2017
- Customer service and first job. I learned people skills, work ethic, and what it takes to be noticed by management.
Education
AA Degree - Health science major
Cabrillo College
Aptos, CA09.2025
Associate of Science - Nursing major
Grand Canyon University
Phoenix, AZ06.2026
Skills
- OpenTable, Aloha, Toast, EasyBites, Micros
- Critical thinking and Problem-Solving
- Safe food handling
- Food running
- High volume dining
- Allergy awareness
- Cash handling
- Exceptional customer service
- Great Communicator
- Strong work ethic
- Willingness to learn and grow
- Adaptability
- Flexibility
- Team Member
Awards & Activities
- Alcoholic Beverage Control (ABC) Certified since 6/9/2022
- Food Handler's Card valid till 2027
- A current student with a 4.0 GPA
- CPR and BLS certified
- Cabrillo College Honors Transfer Program Graduate
- Volunteer work for Red Cross and medic teams in Santa Cruz, CA (Wharf to Wharf)
- A member of the CA Student Nursing Organization
Timeline
Server
The Breakfast Club
01.2026 - 06.2026
Server and Bartender
Joey Valley Fair
05.2025 - 09.2025
Server
Upper Crust Pizza and Pasta
09.2024 - 02.2025
Continuing Care Coordinator
Elevate Addiction Services
08.2023 - 08.2024
Server
Makai Island Kitchen and Groggery
08.2020 - 06.2023
busser/hostess
Ideal Bar and Grill
07.2018 - 07.2020
Server
Point Chophouse and Lounge
08.2017 - 07.2020
sales associate
Sunshops
02.2017 - 08.2017
AA Degree - Health science major
Cabrillo College
Associate of Science - Nursing major
Grand Canyon University