Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makina Wood

Junction City,OH

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Waitress

Trotters Bar & Grill
02.2023 - Current
  • Remained calm when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Welder

Rhodes Manufacturing
09.2022 - 11.2022
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Inspected welds and checked critical measurements to meet specifications.
  • Collaborated with engineers and designers to create new parts and assemblies.
  • Removed and repaired unacceptable welds with grinder to meet quality guidelines.

Busser/Food Runner

Buckeye Lake Yacht Club
05.2021 - 09.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.

Education

No Degree -

New Lexington High School
New Lexington, OH
05.2023

Skills

  • Dining Area Maintenance
  • Safe Food Handling
  • Order Accuracy
  • Customer Service
  • Menu Memorization
  • Food Safety Understanding
  • Order Management
  • Relationship Management
  • Team Collaboration
  • Issue Resolution

Timeline

Waitress

Trotters Bar & Grill
02.2023 - Current

Welder

Rhodes Manufacturing
09.2022 - 11.2022

Busser/Food Runner

Buckeye Lake Yacht Club
05.2021 - 09.2022

No Degree -

New Lexington High School
Makina Wood