Makinson Thelot
4643 Gardens Parkway Blvd ,FL
Summary
Well rounded sublingual business student, with extensive professionalism in administrative Assistant and business a good business man with high intelligences on how to bring customer. Professionally trained supervisor; retail experience; excellent customer and employee relation.
Overview
19
19
years of professional experience
Work History
SALES COORDINARTOR
TJMAXX
01.2014
- Reaching the targets and goals set for my area
- Establishing, maintaining and expanding customer base
- Suggested new products that increased earnings by 23%.
DSR Sale
Charter Spectrum
02.2014 - 08.2020
- Reaching the targets and goals set for my area
- Establishing, maintaining and expanding customer base
- Suggested new products that increased earnings by 23%.
TEAM LEAD, MERCHANDISER LEAD
JCPENNEY
01.2010 - 01.2014
- Day-to-day planning, operation and problem-solving so that the team meets it required level of service or production
- I monitor the changing needs of the service, liaising with internal and external customers to Identify areas for improvement and make recommendations for service improvement and implementing those improvements to the satisfaction of external customer
- Expanded sales.
Area Supervisor
KOHL’S
01.2006 - 01.2010
- Very ambitious and able to take any responsibility
- Excellent communication and writing skills
- Excellent sales skills, promoting company rewards cards
- Responsible for various other duties as assigned
- Maintain a high-volume department in the untired company
- Developed Excellence in Sales training course.
Timeshare Sales Agent
Hilton Grand Vacations Club
02.2017 - 12.2020
- Created customer loyalty programs to increase repeat business.
- Maximized revenue by identifying customer needs and matching them with the best-suited timeshare options.
- Coordinated with resort management teams to provide exceptional guest experiences during timeshare stays.
- Conducted market research to stay informed about industry trends, pricing, and competitor offerings.
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
Technician
Asurion
01.2020 - 07.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
B2B Sales Representative
Primo Water
01.2024 - Current
- Boosted client retention rates by fostering strong relationships and addressing concerns promptly.
- Analyzed competitor offerings to identify unique selling points and remain competitive within the market.
- Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.
- Mentored junior sales representatives on best practices for prospecting, closing deals, and building long-lasting client relationships.
Insurance Agent
Primerica
05.2015 - 02.2020
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
B.A Managements Science -
Saint Francis College
BROOKLYN, NYA.B Business Administration -
Saint Francis College
BROOKLYN, NY01.2010
Skills
- Customer Communication
- Data Entry
- Goals and performance
- Strong enthusiasm
- Exceptional leader
- Sales Reporting
- Coaching skills
Hobbies and Interests
- Music
- Gardening
- Carpentry
- Computers
Languages
French
Native or Bilingual
Timeline
B2B Sales Representative
Primo Water
01.2024 - Current
Technician
Asurion
01.2020 - 07.2024
Timeshare Sales Agent
Hilton Grand Vacations Club
02.2017 - 12.2020
Insurance Agent
Primerica
05.2015 - 02.2020
DSR Sale
Charter Spectrum
02.2014 - 08.2020
SALES COORDINARTOR
TJMAXX
01.2014
TEAM LEAD, MERCHANDISER LEAD
JCPENNEY
01.2010 - 01.2014
Area Supervisor
KOHL’S
01.2006 - 01.2010
B.A Managements Science -
Saint Francis College
A.B Business Administration -
Saint Francis College
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