Summary
Overview
Work History
Education
Skills
Certification
Student Athlete Academic Services Internship
Timeline
Generic

Makiyah Feaster

Concord,NC

Summary

Persistent at attaining success and meeting goals. Having five years of customer service experience I have become adept at communicating and servicing a myriad of individuals. Highly enthusiastic about working with team members and performing to the best of our capabilities, but also a leader. Ability to manage time effectively, problem solve, invoke creativity, and stay productive while creating an enthusiastic environment. As a recent graduate from a top HBCU, I take pride in the diversity of all people and minds and look forward to being around forward-thinking and intelligent individuals and settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

To-Go Specialist

Kanki
Durham, NC
08.2023 - 01.2024
  • Responsible for creating steady communication between the restaurant and the customer
  • Creating organized workspaces based on the products and needs of the customers
  • Overseeing transactions

Sale Associate

Finish Line
Concord, NC
02.2019 - 08.2021
  • Servicing customers at optimal levels of satisfaction
  • Curating window displays
  • Creating wall displays that were attractive to the eye of the customer
  • Performing office duties and organizing paperwork

Education

Bachelor of Science - Psychology

North Carolina Central University
Durham, NC
12-2023

High School Diploma -

A.L Brown High School
Kannapolis, NC
06-2019

Skills

  • Complaint resolution
  • Phone Etiquette
  • Detail Oriented
  • Customer Service
  • Analytical Skills
  • Reliability
  • Time management abilities
  • Interpersonal Communication
  • Problem-Solving
  • Team Collaboration
  • Menu knowledge
  • Order Accuracy
  • Multitasking
  • Teamwork and Collaboration

Certification

  • Microsoft Word Certified
  • Microsoft Powerpoint Certified

Student Athlete Academic Services Internship

As a senior in college, I was able to work with and guide young student-athletes entering college. I was able to lend a hand with academic success providing skills in various subjects of study. I was also tasked with other areas of education such as planning schedules, conducting phone calls with other institutions, and assisting with standards that were needed to be met by the institution..

Timeline

To-Go Specialist

Kanki
08.2023 - 01.2024

Sale Associate

Finish Line
02.2019 - 08.2021

Bachelor of Science - Psychology

North Carolina Central University

High School Diploma -

A.L Brown High School
Makiyah Feaster