MAKOA BENNETT

• Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
• Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Maintained a clean and organized workspace, adhering to strict sanitation standards.
• Increased speed of service through effective multitasking and time management skills.

• Diagnosed and repaired mechanical and electrical issues in various equipment types.
• Implemented preventive maintenance schedules to enhance
• Maintained inventory of repair supplies and ordered parts.
• Utilized variety of tools and diagnostic equipment to complete repairs.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
• Repaired and maintained wide range of small and large appliances successfully.
• Completed all repair and maintenance activities promptly and to high quality standards.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Provided attentive service during high-volume periods.

• Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
• Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
• Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.

In order to clean a kitchen exhaust system we would work in teams of 2 and would drive anywhere from Alexandria to New Orleans to Pensacola covering most of the southeast part of the US. First, we would call to make sure equipment and stores were shut down so we would be able to clean the kitchen exhaust system. The exhaust system would be cleaned with chemicals like caustic powder and degreaser with a heated pressure washer that we were to maintain. After cleaning was finished we were to check that things are up to code so nothing catches on fire as well as clean up any mess that was left behind and take pictures of anything before and after cleaning. If need be we would also collect a check or cash if an invoice wasn’t already paid. This job took teamwork, accountability, time management, responsibility, hospitality, small engine repair, chemical safety, customer service, and reliability to make sure kitchen exhaust systems in the southeast were up to code and customers are happy with the service we provided to ensure they would deal with Fire 1 Services in the future.