Accomplished Assistant Manager with a proven track record, enhancing customer loyalty and mentoring over 20 new hires in effective selling strategies. Expert in customer service and sales, demonstrating exceptional verbal communication and attention to detail. Achieved significant improvements in store traffic and employee performance through innovative training and leadership.
Merchandise planning and inventory handling
Store upkeep and implementing cleaning protocols
Online courses to gain product knowledge
Cash register operator
Collaborated with colleagues to assemble the store
Asset protection, theft regulations and surveillance
Guiding customers to buy advance version of a product
Online order fulfillment and offloading delivery trucks
Trained and mentored 20+ new hires on selling strategies, product knowledge, customer relationship and policies
Planogram development and merchandise presentation
Contributed to customer loyalty programs resulting in store traffic and improved customer retention
Monitor sales performances and employee performances
Strong witten and verbal communication
Proficient in customer service and sales
Excels in money and time management
Attention to detail and self sufficient