Cordero Quintanilla
Summary
Accomplished Assistant Manager with a proven track record, enhancing customer loyalty and mentoring over 20 new hires in effective selling strategies. Expert in customer service and sales, demonstrating exceptional verbal communication and attention to detail. Achieved significant improvements in store traffic and employee performance through innovative training and leadership.
Overview
9
9
years of professional experience
Work History
Sales Associate
Spencer Gifts
Franklin, TN
11.2022 - 02.2024
Merchandise planning and inventory handling
Store upkeep and implementing cleaning protocols
Online courses to gain product knowledge
Cash register operator
Assistant Manager
Spirit Halloween Super Store
Nashville, TN
07.2023 - 11.2023
Collaborated with colleagues to assemble the store
Asset protection, theft regulations and surveillance
Guiding customers to buy advance version of a product
Online order fulfillment and offloading delivery trucks
Assistant Manager
Hot Topic
Franklin, TN
06.2015 - 02.2020
Trained and mentored 20+ new hires on selling strategies, product knowledge, customer relationship and policies
Planogram development and merchandise presentation
Contributed to customer loyalty programs resulting in store traffic and improved customer retention
Monitor sales performances and employee performances
Education
Cosmetologist License - Cosmetology
Tennessee College of Applied Technology - Dickson
Dickson, TN05.2014
High School Diploma -
Fairview High School
Fairview, TN05.2011
Skills
Strong witten and verbal communication
Proficient in customer service and sales
Excels in money and time management
Attention to detail and self sufficient
Timeline
Assistant Manager
Spirit Halloween Super Store
07.2023 - 11.2023
Sales Associate
Spencer Gifts
11.2022 - 02.2024
Assistant Manager
Hot Topic
06.2015 - 02.2020
Cosmetologist License - Cosmetology
Tennessee College of Applied Technology - Dickson
High School Diploma -
Fairview High School