Maksymus Zepeda
Hollywood,FL
Overview
4
4
years of professional experience
Work History
Sales Associate
Big Bus Tours
11.2023 - Current
- Enhanced visitor experience through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
General Maintenance Technician
Big Bus Tours
06.2021 - 08.2023
- Increased efficiency of maintenance tasks by implementing preventive measures and routine inspections.
- Improved equipment lifespan through regular servicing, cleaning, and optimization of performance settings.
- Reduced repair costs by accurately diagnosing issues and promptly performing necessary repairs.
- Enhanced workplace safety by identifying potential hazards and implementing corrective actions in a timely manner.
- Kept inventory of tools and supplies well-stocked to ensure efficient completion of all assigned tasks without delays or interruptions.
- Safely and effectively handled wide range of cleaning products and solutions.
General Technician
Texas Nomads LLC
02.2020 - 11.2020
- Enhanced overall performance of machines with regular calibration and fine-tuning procedures.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Education
Bachelor of Science - Nursing
Florida International University
Miami, FL05.2025
High School Diploma -
West Hall High School
Oakwood, GA05.2019
Skills
- Inventory Management
- Computer Literacy
- Time Management
- Mobility Assistance
- Quality Control
- Equipment Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Big Bus Tours
11.2023 - Current
General Maintenance Technician
Big Bus Tours
06.2021 - 08.2023
General Technician
Texas Nomads LLC
02.2020 - 11.2020
Bachelor of Science - Nursing
Florida International University
High School Diploma -
West Hall High School