Makyaah Black
Chicago
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Security Officer
University of Illinois
10.2023 - 11.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Sales Associate
H&M Retail
07.2023 - 10.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Sales Associate
Walmart
12.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - Early Childhood Education
Chicago State University
06.2026
High School Diploma -
Morgan Park High School
06.2022
Skills
- Payment Processing
- Upselling
- Excellent People Skills
- Outgoing Personality
- Listening Skills
- Multi-Tasking Strength
Contact
Chicago, Illinois 60628
Education
Chicago, IL,Chicago, IL
Timeline
Security Officer
University of Illinois
10.2023 - 11.2024
Sales Associate
H&M Retail
07.2023 - 10.2023
Sales Associate
Walmart
12.2022 - 06.2023
High School Diploma -
Morgan Park High School
No Degree - Early Childhood Education
Chicago State University
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