Malachi Blount
Dallas,TX
Summary
Driven professional with a proven track record at Texas Roadhouse, excelling in high-pressure environments and enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in multitasking and team collaboration, demonstrated a strong work ethic and integrity, significantly contributing to seamless operations. Expert in customer service and time management, adept at elevating customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Texas Roadhouse
02.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Kim Convenience Store
10.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Home School
Port Orchard, WA05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Certification
- Food Handler Card
- Pilot Institute Training - 06/2024 -08/2024
- Unmanned Aircraft General Certificate, - 08/2024
Timeline
Host
Texas Roadhouse
02.2024 - Current
Cashier
Kim Convenience Store
10.2023 - 01.2024
High School Diploma -
Home School