Malachi Cook
Fort Worth
Summary
Motivated and customer-focused cashier with strong mathematical skills, proficiency in POS systems, and a track record of providing excellent customer service. Adept at maintaining clean and organized workspaces while ensuring efficient and accurate transactions. Friendly, adaptable, and dedicated to creating positive shopping experiences that drive sales and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Swig
10.2023 - Current
- Greet customers and provide assistance with product inquiries and purchases.
- Efficiently process transactions, ensuring accuracy in cash handling and POS operations.
- Maintain a clean and organized checkout area, enhancing the overall shopping experience.
- Promote store loyalty programs to drive repeat business and customer engagement.
Seasonal Sales Associate
Old Navy, Gap
10.2023 - 01.2024
- Delivered personalized customer service by assisting with product selection and sizing.
- Processed purchases using a POS system, ensuring accurate transactions.
- Resolved customer concerns professionally to enhance brand loyalty.
- Maintained store presentation through merchandising and restocking.
Cashier
BB's Burger Shack
09.2022 - 06.2023
- Assisted customers with orders, provided recommendations, and ensured satisfaction.
- Accurately processed transactions, including cash, credit, and gift card payments.
- Managed receipts, refunds, and daily cash reconciliation.
- Handled customer complaints effectively, maintaining a high level of service.
Education
High School -
Saginaw High School
01.2025
Skills
- Customer Service & Sales: Customer engagement, product recommendations, loyalty program promotion
- Cash Handling & Transactions: POS systems, credit and cash transactions, change calculation
- Efficiency & Organization: Time management, adaptability, store cleanliness
- Technical & Physical Strengths: Retail merchandising, order taking, coin counting, physical stamina
Languages
English
Native or Bilingual
Timeline
Sales Associate
Swig
10.2023 - Current
Seasonal Sales Associate
Old Navy, Gap
10.2023 - 01.2024
Cashier
BB's Burger Shack
09.2022 - 06.2023
High School -
Saginaw High School