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Results-driven IT and systems support professional with experience supporting enterprise-level retail systems and improving operational workflows. Background in Computer Information Systems with strong interest in procurement technology, ERP systems, and Source-to-Pay processes. Proven ability to troubleshoot complex technical issues, optimize system performance, and support business-critical operations in fast-paced environments.

Field Service Technician with extensive experience at Hyland Filter Service, specializing in HVAC system maintenance and customer relations. Skilled in troubleshooting and conflict resolution, consistently achieving high-quality results while maintaining OSHA compliance. Recognized for mentoring team members and improving operational efficiency through effective communication and technical expertise.

Results-driven gaming and field operations professional with more than 10 years of experience leading teams, managing installations, supporting casino gaming equipment, and delivering exceptional customer service. Proven success coordinating field operations, supervising technicians, managing client relationships, and ensuring projects are completed safely, efficiently, and on schedule. Experienced in casino gaming systems, slot machine installation, team development, project management, and operational leadership.

Operations and technology professional with a strong background in managing mission-critical communications systems and leading personnel in high-pressure environments. Proven track record in mentoring teams and driving operational success, complemented by technical expertise in troubleshooting and customer support.

Malachi J. Harris

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Field Service Technician

PC Builder Technician

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B.S. - Cyber Technology

A.S. - Computer Science

High-school Diploma -

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Field Service Technician

PC Builder Technician

B.S. - Cyber Technology

A.S. - Computer Science

High-school Diploma -

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