Malachi Johnson

Dynamic and results-oriented Customer Service Representative with a proven track record at Family Dollar. Excellently managed high-stress situations, enhancing customer loyalty through empathetic complaint resolution. Skilled in critical thinking and computer proficiency, adept at improving team development and achieving significant customer satisfaction improvements.

Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.